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These Terms of Service (“Terms”) govern your access to and use of the website, software, products, and services provided by Verner Technologies inc. (“Verner Technologies”, “we”, “us”, or “our”), including Nexentis FQM and related services.

By creating an account, purchasing a subscription, downloading software, or using our services, you agree to these Terms. If you do not agree with these Terms, you must not use our services.

1. Business Use

Nexentis FQM is intended for businesses, professional users, and organizations. If you use the services on behalf of a company, you confirm that you have the authority to accept these Terms on behalf of that company.

2. Accounts and Access

You are responsible for providing accurate account information, maintaining the confidentiality of login credentials, and ensuring that authorized users comply with these Terms.

3. Subscriptions and Billing

Access to Nexentis FQM may be provided through paid subscription plans, trials, add-ons, or custom agreements. Subscription fees, billing cycles, features, usage limits, storage limits, and user limits depend on the selected plan.

Subscriptions may renew automatically unless cancelled. Payments may be processed through Stripe or another payment provider. You authorize Verner Technologies and its payment providers to charge applicable fees, taxes, and recurring subscription amounts using the selected payment method.

4. Invoice Billing

If invoice billing is selected, payment terms may be Net 30 unless otherwise agreed in writing. Verner Technologies may approve, reject, suspend, or cancel invoice billing at its discretion.

5. Taxes

Prices may be exclusive of applicable taxes unless otherwise stated. You are responsible for paying all applicable taxes, including GST, QST, sales taxes, value-added taxes, or similar charges.

6. Cancellations and Refunds

Unless otherwise required by law or expressly stated in a written agreement, payments are non-refundable. Cancelling a subscription stops future renewal charges but does not automatically refund amounts already paid.

7. Software License

Subject to payment of applicable fees and compliance with these Terms, Verner Technologies grants you a limited, non-exclusive, non-transferable, revocable license to access and use the software for your internal business purposes.

You may not copy, modify, reverse engineer, decompile, resell, sublicense, rent, lease, distribute, or create derivative works based on our software unless expressly authorized in writing.

8. Customer Data

You retain ownership of the business data, files, documents, photos, reports, inspection records, quality records, and other information entered, uploaded, or generated through the services.

Verner Technologies may host, store, process, transmit, and use Customer Data only as necessary to provide, maintain, secure, support, and improve the services. We do not sell Customer Data.

9. Acceptable Use

You agree not to misuse the services, attempt unauthorized access, upload malicious files, disrupt service availability, bypass plan limits, share credentials with unauthorized users, or use the services for unlawful, fraudulent, harmful, or abusive purposes.

10. Availability and Support

We aim to provide reliable access to our services, but we do not guarantee that the services will be uninterrupted, error-free, or available at all times. Support availability and response times may vary depending on your subscription plan or separate agreement.

11. Third-Party Services

Our services may integrate with or rely on third-party providers, including cloud hosting, payment processing, accounting systems, email delivery, analytics, monitoring, or other business tools. Your use of those services may also be subject to their terms and policies.

12. Intellectual Property

Verner Technologies retains all rights, title, and interest in and to the services, software, website, branding, logos, designs, features, workflows, documentation, content, source code, and related intellectual property.

13. Privacy

Our collection, use, storage, and disclosure of personal information is described in our Privacy Policy. By using the services, you acknowledge that personal information may be handled according to that policy.

14. Disclaimers

The services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Verner Technologies disclaims all warranties, representations, or conditions, whether express, implied, statutory, or otherwise.

Nexentis FQM is a tool intended to support quality-management workflows. It does not replace professional judgment, regulatory compliance obligations, contractual obligations, inspection responsibilities, or quality assurance procedures required by your organization, customers, industry, or applicable laws.

15. Limitation of Liability

To the maximum extent permitted by law, Verner Technologies will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or similar damages, including loss of profits, loss of revenue, loss of business, loss of data, business interruption, or reputational harm.

16. Suspension and Termination

We may suspend or terminate access to the services if you fail to pay amounts when due, violate these Terms, create a security or operational risk, or if we are required to do so by law, a regulator, payment provider, or other authority.

17. Governing Law

These Terms are governed by the laws of the Province of Québec and the applicable laws of Canada. Subject to applicable law, any dispute related to these Terms or the services will be submitted to the courts located in Québec, Canada.

18. Contact

If you have questions about these Terms, please contact:
Verner Technologies inc.
Email: [email protected]

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